Search Engine Land
  • SEO
    • > All SEO
    • > What Is SEO?
    • > SEO Periodic Table
    • > Google: SEO
    • > Bing SEO
    • > Google Algorithm Updates
  • PPC
    • > All PPC
    • > What is PPC?
    • > Google Ads
    • > Microsoft Ads
    • > The Periodic Tables of PPC
  • Focuses
    • > Local
    • > Commerce
    • > Shopify SEO Guide
    • > Content
    • > Email Marketing Periodic Table
    • > Social Media Marketing
    • > Analytics
    • > Search Engine Land Awards
    • > All Focuses
  • SMX
  • Webinars
  • Intelligence Reports
  • White Papers
  • About
    • > About Search Engine Land
    • > Newsletter
    • > Third Door Media
    • > Advertise

Processing...Please wait.

Search Engine Land » Google » Google Health Formally Announced This Morning

Google Health Formally Announced This Morning

Google Health has been an open secret for more than a year. Last week the company announced a pilot program with the Cleveland Clinic as a prelude to a formal announcement of the service. That formal announcement came this morning at the Healthcare Information and Management Systems Society conference in Florida, in a keynote from […]

Greg Sterling on February 28, 2008 at 9:44 am

Google Health has been an open secret for more than a year. Last week the company announced a pilot program with the Cleveland Clinic as a prelude to a formal announcement of the service. That formal announcement came this morning at the Healthcare Information and Management Systems Society conference in Florida, in a keynote from Google CEO Eric Schmidt.

Google’s Marissa May wrote the Google Blog post this morning on the service. There’s also coverage in the Wall Street Journal.


Microsoft and Revolution Health, among a few less well-known others, offer personal health profiles online, and it’s fairly clear that this is the direction that the entire healthcare industry is moving. But here’s what Google’s Marissa Mayer says “sets Google Health apart”:

  • Privacy and security
  • Google’s platform approach, which will make it interoperable with third party services and providers
  • Portability of the data
  • Google’s user focus

Specifically on the most important of these issues (privacy and security), Mayer says:

Due to the sensitive and personal nature of the data that will be stored in Google Health, we need to conduct our health service with the same privacy, security, and integrity users have come to expect in all our services. Google Health will protect the privacy of your health information by giving you complete control over your data. We won’t sell or share your data without your explicit permission. Our privacy policy and practices have been developed in thoughtful collaboration with experts from the Google Health Advisory Council.

Those who think Google does a good job with data privacy and security will likely be satisfied with these assurances, but cynics and skeptics will not. My concern is not that Google will make every effort to protect user data, but that unscrupulous third parties will try and get at it: private litigants, would-be employers, and US insurance carriers trying to minimize their exposure.

There’s also the question, which Mayer doesn’t address in her post, about advertising. Google is not likely to exploit any of this personal health data for advertising purposes. Google recognizes how foolish and potentially damaging that would be to its relationship with consumers. However, many skeptics see this as one of Google’s motivations in creating Health.

Then, on a mundane level, there’s the question of getting doctors and third party institutions to use the service. I have had personal experience in spending almost two hours filling out a detailed health profile online, only to be told later that I had to provide the same information again on paper forms in the doctor’s office because they “didn’t use” that part of the online system.

Here’s a screenshot of the Google Health interface:

Google Health Interface

Online health profiles make tremendous sense from a number of points of view and may even be able to save lives in some circumstances by giving doctors access to complete patient health information when they’re not able to (e.g., the emergency room). However, there are myriad privacy/legal issues and larger challenges that have to be resolved, independent of Google or Microsoft, before consumers can fully trust that their records are going to be protected against unauthorized access or abuse.

Postscript:

I spoke briefly with Marissa Mayer this morning and asked her to discuss and address some of the questions and issues I raised above.

On the question of getting third parties (i.e., doctors) to participate with and use the system:

Mayer said that Google Health will be working with doctors, hospitals, pharmacies and others to encourage them to use the system (including uploading existing health records from those third parties). She said that over time she expects more and more doctors, clinics, and hospitals to use the system.

On the question of advertising:

Mayer said that Google will not sell any personal consumer information. She did say, however, that pages that aren’t part of the consumer health profile – information pages in Health that offer general discussions of topics (e.g., diabetes) – would potentially feature ads. This is no different than other ad-supported health sites. But on the question of whether any marketing messages would be tailored to individuals based on their health histories or behavior, Mayer said that was speculative but that under any such scenario, Google would not do so without explicit consumer permission (“opt-in”).

On the question of data security:

Mayer said, “We think we’ve built a system that is resistant to hacking” and brings a level of security and protection that is comparable to what Google provides to sensitive data like email and consumer credit card information (in Checkout). On the question of third parties gaining improper or unauthorized access to consumer health data, Mayer said that Google was bound to comply with local laws but reiterated Google’s commitment to protect the data.


Opinions expressed in this article are those of the guest author and not necessarily Search Engine Land. Staff authors are listed here.


New on Search Engine Land

    Webinar: Benchmark your social media performance for a competitive edge

    Google releases May 2022 broad core update

    Spotify, Meta update political ad offerings for 2022 election cycle

    Take web hosting to the (NVMe) extreme

    How to audit your site’s backlink profile

About The Author

Greg Sterling
Greg Sterling is a Contributing Editor to Search Engine Land, a member of the programming team for SMX events and the VP, Market Insights at Uberall.

Related Topics

Google

Get the daily newsletter search marketers rely on.

Processing...Please wait.

See terms.

ATTEND OUR EVENTS

Learn actionable search marketing tactics that can help you drive more traffic, leads, and revenue.

March 8-9, 2022: Master Classes (virtual)

June 14-15, 2022: SMX Advanced (virtual)

November 15-16, 2022: SMX Next (virtual)

Learn More About Our SMX Events

Discover time-saving technologies and actionable tactics that can help you overcome crucial marketing challenges.

Start Discovering Now: Spring (virtual)

September 28-29, 2022: Fall (virtual)

Learn More About Our MarTech Events

Webinars

Take a Crawl, Walk, Run Approach to Multi-Channel ABM

Content Comes First: Transform Your Operations With DAM

Dominate Your Competition with Google Auction Insights and Search Intelligence

See More Webinars

Intelligence Reports

Enterprise SEO Platforms: A Marketer’s Guide

Enterprise Identity Resolution Platforms

Email Marketing Platforms: A Marketer’s Guide

Enterprise Sales Enablement Platforms: A Marketer’s Guide

Enterprise Digital Experience Platforms: A Marketer’s Guide

Enterprise Call Analytics Platforms: A Marketer’s Guide

See More Intelligence Reports

White Papers

Reputation Management For Healthcare Organizations

Unlock the App Marketing Potential of QR Codes

Realising the power of virtual events for demand generation

The Progressive Marketer’s Ultimate Events Strategy 2022 Worksheet

CMO Guide: How to Plan Smart and Pivot Fast

See More Whitepapers

Receive daily search news and analysis.

Processing...Please wait.

Topics

  • SEO
  • PPC

Our Events

  • Search Marketing Expo - SMX
  • MarTech

About

  • About Us
  • Contact
  • Privacy
  • Marketing Opportunities
  • Staff

Follow Us

  • Facebook
  • Twitter
  • LinkedIn
  • Newsletters
  • RSS
  • Youtube

© 2022 Third Door Media, Inc. All rights reserved.

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok
news medicine seo game game business health news news news health news news https://latestlayrics.com job seo news game news seo health health news news news seo news news news seo news medicine news