Google: Google My Business
Should you continue to solicit reviews during the outbreak? Local SEOs disagree
There are a mix of considerations, on a spectrum from idealistic to pragmatic....
How local businesses should be communicating with customers during COVID-19
Hear how local search veterans are using every channel available to help their clients stay relevant and keep customers...
Google Posts, ‘temporarily disabled,’ now back
Marketers had been having trouble with Posts over the past two weeks....
Google My Business: When should you use ‘special hours’ vs. ‘temporarily closed’?
A discussion with Google My Business Gold Product Expert Krystal Taing....
Live with Search Engine Land: Local SEOs talk ‘buggy’ Google My Business, COVID-19
Search Engine Land's Greg Sterling hosted an hour-long discussion with leading local SEOs to talk about how local or multi-location businesses...
Businesses should limit, not disable, their sites during temporary closures, Google says
A full takedown can result in losing Search Console data and make it more difficult to ramp back...
Google turns on ‘mark a business temporarily closed’ for business owners on GMB
The tool is under 'Close this business on...
Google My Business not functioning as expected under the strain of coronavirus
Many updates are taking considerably longer than normal....
COVID-19 checklist for businesses: How to manage your online presence and keep customers updated in a time of crisis
Use your local business profiles, website and Schema markup to provide the latest information to those searching for your...
Brands, especially restaurants, need FAQs and ‘coronapages’ fast
There are a number of common questions your customers are probably asking in search that aren't being answered....
Google to show which local businesses ‘temporarily closed’ in Search, Maps amid coronavirus outbreak
Local data accuracy becomes critical at a time like this....
The rise of customer review amplifiers
We live in a feedback economy so if resources and budget are limited, prioritize managing reviews on Google and...
Google signals stricter enforcement of GMB image guidelines
It wants to ensure "all content that appears in the Business Profile is relevant, high quality, and...
Google My Business tells businesses affected by the coronavirus to update listings
You can update your business hours, description, phone number and even add Google...
Majority of consumers want standards and tougher action against review fraud
Survey finds U.S. consumers want severe financial penalties for retailers that don't protect review...
Fake and inaccurate reviews driving billions in ‘wasted’ consumer spending [Report]
Roughly 90% of adult internet users rely on reviews, but with growing awareness of fraud and manipulation....
In feature battle with Google, Yelp improves restaurant waitlist functionality
Yelp is trying to stay one step ahead of Google with tools that benefit both consumers and business owners....
No, the Google My Business description does not impact ranking
After a lot of testing by many since the help center update, we can safely say the description has no impact in the...
Google backtracks on using (relevant) keywords in your Google My Business description
An update to the help page about adding keywords to improve visibility in local search results was disputed by local SEOs and quickly...
Google resolves rejected Posts problem
New Posts will publish after "fix;" rejected Posts to go live this week....